Return Policy
Return Policy
Last updated: 2024
At NESEVA, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Right of Withdrawal
You have the right to cancel your order within 30 days of receiving your item, without providing a reason.
Return Window
You may return your item within 30 days of delivery. Items must be unused, unworn, and in their original condition with all tags attached.
Refunds
Once we receive and inspect your return, we will process a full refund of your order amount, including the original shipping costs, within 30 days of receiving your return request.
Return Shipping Costs
Return shipping costs are at the customer's expense. We recommend using a trackable shipping method, as we cannot be held responsible for lost return packages.
How to Return
To initiate a return, please contact us at info@NESEVA.com with your order number and reason for return. We will provide you with further instructions.
Non-Returnable Items
The following items cannot be returned:
- Items that have been worn, washed, or damaged after delivery
- Items without original tags or packaging
- Final sale or clearly marked non-returnable items
Contact
Questions about your return? Reach us at info@NESEVA.com — we respond within 24 hours.